Privacy & Cookies Policy
Empyrean Group values your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act (PDPA) 2010 of Malaysia and applicable privacy laws.
Information We Collect
- Personal Data: Name, email, phone number, address, and service-related information.
- Service Information: Funeral arrangement preferences, appointment details.
- Technical Data: IP address, browser type, visited pages.
- Cookies: Used to enhance website functionality. See section 5.
How We Use Your Information
- To respond to inquiries and provide services.
- To confirm bookings and communicate updates.
- To improve our website and services.
- To comply with legal obligations.
- To send updates if you opt in.
We do not sell or rent your data.
Disclosure of Your Information
We may share your data with:
- Service providers (e.g., IT, hosting, payment).
- Authorities, when required by law.
- Internal staff involved in service delivery.
Your Data Protection Rights
Under Malaysia’s PDPA, you have the right to:
- Access your data.
- Correct inaccurate information.
- Withdraw consent.
- Request deletion (subject to lawful limits).
Contact us at info@empyrean.com.my to exercise your rights.
Cookies
We use cookies to improve your experience:
- Necessary Cookies: Essential for site operation.
- Analytics Cookies: Help us understand site usage.
- Preference Cookies: Store user settings.
You can manage cookies in your browser settings. Disabling cookies may affect site functionality.
Data Security
We take appropriate technical and organizational steps to protect your personal data, including encryption, firewalls, and limited access protocols.
Third-Party Links
Our website may link to other sites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.
Changes to This Policy
This policy may be updated from time to time. All updates will be posted here. Your continued use of the site means you accept any changes.
Contact Us
If you have any questions about this policy or your personal data, please contact us:
Empyrean Park
📧 Email: park_info@empyrean.com.my
🌐 Website: https://www.empyrean.com.my